High return rate of replacement screens will hurt profit and reputation of mobile repair shops and spare parts distributors. Most after-sale problems are caused by poor pre-shipment testing, bad packing or wrong installation.
The first step to reduce returns is to source screens from suppliers with strict QC. All screens must be fully tested before packing to exclude items with touch failure, display lines and backlight leakage. Good anti-static bubble box and hard carton packaging can prevent damage during international transit.
Besides quality, providing installation guidance to your repair technicians is also important. Remind technicians to avoid pressing the screen hard during installation and check flex cable connections carefully. Improper installation is one of the top reasons for screen damage.
ZSD Screen focuses on high-grade Apple screens with low defect rate. We use shockproof export packaging for all bulk shipments. We also provide product test reports and installation notes for our wholesale customers. Reach out to our sales team if you want stable low-defect Apple screen inventory for your business.
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